Returns & Exchanges
REINDEE LUSION is committed to ensuring your satisfaction with our technical apparel. If you are not completely satisfied with your purchase, we offer a 14-day return and exchange window for items in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Request
Contact our support team within 14 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Package
Securely pack the items in their original packaging, ensuring all technical components, tags, and accessories are included to avoid restocking fees.
- 3.Ship Items
Affix the provided shipping label or use a tracked courier service to send the package to our designated logistics center.
- 4.Quality Inspection & Refund
Once received, our team will inspect the garment's condition and process your refund or exchange within 5-7 business days.